• Get it right first time

    If you make the right choice, you will get better quicker.

    Steps to the right treatment
  • Have your say on our spending plans for 2016/17

    Learn more about the things we plan to do and share your views.

    Share your views
  • Make a difference – get involved!

    Your input is used to shape health and wellbeing services across our district, so if you feel strongly about something, this is your chance to tell us!

    Get involved

About us

The NHS is changing. It is looking at ways of becoming more efficient at looking after patients and carers safely, working closely with social care to look after an ageing population with complex health needs and to spend its money wisely. In our district, the organisations leading this change are Hambleton, Richmondshire and Whitby Clinical Commissioning Group (CCG), the Heartbeat Alliance and North Yorkshire County Council.

These organisations are working together on a number of projects that we hope will make a big difference to patients, carers and people living in our district.

Hambleton, Richmondshire and Whitby CCG

Hambleton, Richmondshire and Whitby CCG is the local NHS organisation that plans and pays for all the health services in our district. This includes GPs, hospitals and mental health services, as well as community services such as district nurses, health visitors and podiatrists.

Find out more about us at www.hambletonrichmondshireandwhitbyccg.nhs.uk

The Heartbeat Alliance

The Heartbeat Alliance is an alliance of the 21 GP practices across the Hambleton, Richmondshire and Whitby districts, focusing on prevention, public health, and helping our patients to take greater control of their care. We work closely with the CCG, the Council and our other healthcare partners.

Find out more about us at www.heartbeatalliance.org.uk

North Yorkshire County Council

North Yorkshire County Council runs many services including education (schools and youth services), social services, highways, fire and rescue services, libraries, waste disposal, consumer services and planning. We work closely with the NHS on the Health and Wellbeing Board to improve public health and integrate health and social care services.

Find out more about us at www.northyorks.gov.uk

We are committed to providing better access to GP services

Hambleton, Richmondshire and Whitby CCG is already committed to providing high quality out of hours and urgent care services across the region. Watch this space for more information on Better Access in your area.

When someone is ill, making sure you know all the healthcare options available to you will help you to get the treatment you need as quickly as possible.

  • NHS Choices website – www.nhs.uk

    A wealth of online health information, including basic first aid, a symptom checker, comprehensive information on illness and diseases, and advice on living well.

  • Pharmacists (Chemists)

    From sprains to hayfever and stop smoking advice to stomach upsets, your local pharmacist is an expert in medicines and can give health advice without an appointment. Pharmacists can also help you decide whether you need to see a health professional. They can help you consider the alternatives next time you are thinking of making a doctor’s appointment.

  • GPs (General Practitioners)

    GPs deal with a whole range of health problems. They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.

    GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services.

  • NHS 111

    111 is the free NHS non-emergency number which you can call if you urgently need medical help or advice but it’s not a life-threatening situation, if you don’t have a GP, or if you need general health advice or information. You will speak to an adviser who will ask you a series of questions to assess your symptoms and direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

  • 999 / ambulance services

    Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk.

    Medical emergencies can include:

    • loss of consciousness
    • a very confused state
    • fits that are not stopping
    • persistent, severe chest pain
    • breathing difficulties
    • severe bleeding that cannot be stopped
    • severe allergic reactions
    • severe burns or scalds

    Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions. Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

    Accident & Emergency departments/999 – for emergency hospital treatment only.

Directory of services

Hambleton

Advocacy

North Yorkshire NHS Complaints Advocacy Service
Tower Court, Oakdale Road, Clifton Moor, York, YO20 4XL
Telephone: 01609 765355

www.cloverleaf-advocacy.co.uk/offices/north-yorkshire-total-advocacy

Dentists

Please check www.nhs.uk or contact the practice to find out if they are taking NHS patients.

Star Dental Care
19 Finkle Street, Thirsk, YO7 1DA
01845 522602
www.stardentalcare.co.uk

Market Place Dentistry
37 Market Place, Thirsk, YO7 1HA
01845 523620
www.marketplacedentistry.co.uk

Kirkgate Dental Practice
33 Kirkgate, Thirsk, YO7 1PL
01845 522106
www.kirkgatedentalpractice.co.uk

Alpha Dental Bedale
Mawson House, Bedale,DL8 1AW
01677 425427
www.alphadental.co.uk

Bedale Dental Practice
18 Sussex Street, Bedale, DL8 2AL
01677 422865
www.bedaledentalpractice.co.uk

Ashby & Atkinson Dental Practice
124 High Street, Northallerton, DL7 8PQ
01609 776677
www.ashbyandatkinson.com

Malpas House Dental Surgery
Malpas House, 11 South Parade, Northallerton, DL7 8SE
01609 772549
www.malpashouse.co.uk

North Yorkshire Dental Care
Zetland House Clinic, Bullamoor Road, Northallerton, DL6 1JG
01609 764109

Alpha Dental Northallerton
Brompton Road, Northallerton, DL6 1DY
01609 772244
www.alphadental.co.uk

Mr N Muhairez
279 High Street, Northallerton, DL7 8DW
01609 761377

Orchard House Dental Care
Orchard House, 16 Ainderby Road, Romanby, Northallerton, DL7 8HD
01609 771888
www.orchardhousedentalcare.com

Stokesley Dental Practice
6 East End, Stokesley, Middlesbrough, TS9 5DP
01642 710421
www.stokesleydentalpractice.co.uk

Amos & Associates
15 High Street, Stokesley, Middlesbrough, TS9 5AD
01642 713330

Alpha Dental Great Ayton
119 High Street, Great Ayton,TS9 6BW
01642 724154
www.alphadental.co.uk

Vitality Dental
21 High Street, Stokesley, Middlesbrough, TS9 5AD
01642 712519
www.vitalitydental.co.uk

Families information service

County Hall, Northallerton, North Yorkshire, DL7 8AE
Email: fis.information@northyorks.gov.uk
Telephone: 01609 533483
Mobile: Text “info” to 07624 802425

www.northyorks.gov.uk/article/26545/Families-Information-Service

GP practices/doctors surgeries

Topcliffe Surgery
Long St, Topcliffe, Thirsk, YO7 3RP
01845 577297
www.topcliffesurgery.co.uk

Lambert Medical Centre
2 Chapel St, Thirsk, YO7 1LU
01845 523157
www.lambertmedicalcentre.co.uk

The Doctors’ Surgery
The Health Centre, Chapel St, Thirsk, YO7 1LG
01845 440462
www.thirskdoctorssurgery.co.uk

Great Ayton Health Centre
Rosehill, Great Ayton, Middlesbrough, TS9 6BL
01642 723421
www.greataytonhealthcentre.co.uk

Stokesley Health Centre
North Road, Stokesley, Middlesbrough,TS9 5DY
01642 710748
www.stokesleyhealthcentre.co.uk

Mowbray House Surgery
Malpas Road, Northallerton, DL7 8FW
01609 7760002
www.mowbrayhousesurgery.co.uk

Mowbray House Branch Surgery
7/8 East Side, Hutton Rudby, Yarm, TS15 0DB
01642 706056
www.huttonrudbysurgery.co.uk

Mayford House Surgery
Boroughbridge Road, Northallerton, DL7 8AW
01609 772105
www.mayfordhouse.co.uk

Glebe House Surgery
19 Firby Road, Bedale, DL8 2AT
01677 422616
www.glebehousesurgery.nhs.uk

Military Practice – Reg. Medical Centre
RAF Leeming, Northallerton, DL7 9NJ
01677 458195

Hambleton and Richmondshire Carers’ Centre

The Hambleton and Richmondshire carers’ centre supports adult and young carers from the age of five upwards. They provide free and confidential support, information, advice and opportunities to meet with other carers through structured activities, peer support groups, drop-in groups and a holiday activity programme. The team offers a personal and friendly service that helps carers to improve their lives, and the lives of those they care for.

32 High Street, Northallerton, DL7 8EE
Tel: 01609 780872
Email: info@hrcarers.org.uk
www.hrcarers.org.uk

Hospice

St Catherines Hospice
5 Mulgrave Crescent, Whitby, YO21 3JU
Telephone: 01947 821049
www.stcatherineshospice-nyorks.org

St Teresa’s Hospice
The Woodlands, Woodland Road, Darlington, DL3 7UA
Telephone: 01325 254321
www.darlingtonhospice.org.uk

Teesside Hospice
1 Northgate, Linthorpe, Middlesbrough, TS5 5NW
Telephone: 01642 811060
www.teessidehospice.org

Hospitals

Friarage Hospital
Northallerton, DL6 1JG
01609 779911
www.southtees.nhs.uk/hospitals/friarage

Darlington Memorial Hospital
Hollyhurst Road, Darlington, DL3 6HX
01325 380100
www.cddft.nhs.uk

James Cook University Hospital
Marton Road, Middlesbrough, TS4 3BW
01642 850850
www.southtees.nhs.uk/hospitals/james-cook

Harrogate District Hospital
Lancaster Park Road, Harrogate, HG2 7SX
01423 885959
www.hdft.nhs.uk

The York Hospital
Wigginton Road, York, YO31 8HE
01904 631 313
www.yorkhospitals.nhs.uk

Scarborough Hospital
Woodlands Drive, Scarborough, YO12 6QL
01723 368111
www.yorkhospitals.nhs.uk

Whitby Community Hospital (no A&E)
Springhill, Whitby, YO21 1EE
01947 604851
www.humber.nhs.uk/services/whitby-hospital-2.htm

Mental health services

Your GP should be your first port of call for mental health problems. However, if you need to discuss your mental health out of normal surgery hours, you can call the North Yorkshire Mental Health Helpline on 0333 0000309. The helpline is a confidential and anonymous service available to anyone registered with a North Yorkshire GP. It provides a listening ear, emotional support, signposting and referral into other services for individuals and the carers of people experiencing mental distress.

Patient relations (queries, compliments and complaints)

If you have a compliment, comment or concern about health services in the Hambleton, Richmondshire and Whitby area, please contact our Patient Relations Team or visit our webpage for more information:
www.hambletonrichmondshireandwhitbyccg.nhs.uk/patient-relations
Email: hrwccg.patientrelations@nhs.net
Telephone: 01609 767600
Address: Civic Centre, Stonecross, Northallerton, North Yorkshire DL6 2UU

Pharmacies/chemists

Boots
28 Market Place, Thirsk, YO7 1LB
01845 522110

Boots
1 Chapel Street, Thirsk, YO7 1LU
01845 574730

Boots
203-204 High Street, Northallerton, DL7 8LW
01609 772800

Boots
10 High Street, Stokesley, Middlesbrough, TS9 5DQ
01642 710204
www.boots.com

Tesco Pharmacy
Station Road, Thirsk, YO7 1PZ
01845 469747

Tesco Pharmacy
East Road, Northallerton, DL6 1NP
01609 531947
www.tesco.com

Rowlands Pharmacy
31 Northend, Market Place, Bedale, DL8 1AF
01677 422835
www.rowlandspharmacy.co.uk

Mills Chemist
20 North End, Bedale, DL8 1AB
01677 422878

Day Lewis Pharmacy
Mowbray House Surgery, Malpas Road, Northallerton, DL7 8FW
01609 772029
www.daylewis.co.uk

Well Northallerton
Boroughbridge Road, Northallerton, DL7 8BN
01609 776727

Coopers Chemist
131 High Street, Great Ayton, Middlesbrough, TS9 6BW
01642 722254
www.cooperschemists.com

Physio Direct

Direct access to NHS physiotherapy services for the management of musculoskeletal conditions in Hambleton and Richmondshire. To find out how to access telephone: 01609 763747

Transport links

Northallerton & District Voluntary Service Association, provide volunteer drivers for people who are unable to access public or private transport. To book your journey call the co-ordinator on 01609 761206 Monday to Friday 9.30–11.30 am giving as much notice as possible.

For more information about patient transport visit www.southtees.nhs.uk/patients-visitors/patient-transport for some helpful details.

For further options and more information about transport please visit www.hambletonrichmondshireandwhitbyccg.nhs.uk/transport

Voluntary sector organisations

Northallerton 7 District Voluntary Service Association
www.ndvsa.co.uk

Richmondshire

Advocacy

North Yorkshire NHS Complaints Advocacy Service
Tower Court, Oakdale Road, Clifton Moor, York, YO20 4XL
Telephone: 01609 765355

www.cloverleaf-advocacy.co.uk/offices/north-yorkshire-total-advocacy

Dentists

Please check www.nhs.uk or contact the practice to find out if they are taking NHS patients.

Mydentist
41 Market Place, Richmond, DL10 4QL
01748 826946

Mydentist
3, Hildyard Row, Catterick Garrison, Catterick, DL9 4DH
01748 833375
www.mydentist.co.uk

Lion House Dental Practice
Lion House, 6 Pottergate, Richmond, DL10 4AB
01748 822321
www.lionhouserichmond.co.uk

North Yorkshire Dental Care
42 Richmond Road, Catterick Garrison, DL9 3JD
01748 834220

Alpha Dental Catterick
16b Hildyard Row, Catterick Garrison, DL9 4DH
01748 832802

Alpha Dental Hawes
The Health Centre, The Holme, Hawes, DL8 3QR
01969 623999

Alpha Dental Leyburn
Brentwood Lodge, Quarry Hill Lane, Leyburn, DL8 5EJ
01969 623999
www.alphadental.co.uk

North Yorkshire Dental Care
Orchard House, Easton Way, Colburn, Catterick Garrison, DL9 4GA
01748 836507

Leyburn Dental Practice
Wensley Road, Leyburn, DL8 5BN
01969 622132
www.leyburndentalpractice.co.uk

Families information service

County Hall, Northallerton, North Yorkshire, DL7 8AE
Email: fis.information@northyorks.gov.uk
Telephone: 01609 533483
Mobile: Text “info” to 07624 802425

www.northyorks.gov.uk/article/26545/Families-Information-Service

GP practices/doctors surgeries

Topcliffe Surgery
Long St, Topcliffe, Thirsk, YO7 3RP
01845 577297
www.topcliffesurgery.co.uk

Catterick Village Health Centre
The High Street, Catterick Village, Richmond, DL10 7LD
01748 811475
www.catterickandcolburnmedicalgroup.co.uk

Catterick & Colburn Medical Group Branch Surgery
Orchard House, Colburn Surgery, Easton Way, Colburn, DL9 4GA
01748 830500
www.catterickandcolburnmedicalgroup.co.uk

Military Practice – Garrison Medical Centre
Cambrai Lines, Catterick Garrison, DL9 3PZ
01748 873138

Harewood Medical Practice
42 Richmond Road, Catterick Garrison, Catterick, DL9 3JD
01748 876090
www.harewoodmedicalpractice.nhs.uk

Doctor’s Lane Surgery
Aldbrough St John, Richmond, DL11 7TH
01325 374332
www.doctorslanesurgery.nhs.uk

Quakers Lane Surgery
Richmond, DL10 4BB
01748 850440
www.quakerslanesurgery.co.uk

The Friary Surgery
Queens Road, Richmond,DL104UJ
01748 822306
www.friarysurgery.co.uk

Reeth Surgery
Reeth, Richmond, DL11 6SU
01748 884396
www.reeth.org.uk

Scorton Medical Centre
Stags Way, Scorton, Richmond, DL10 6HB
01748 811320
www.scortonmedicalcentre.nhs.uk

Central Dales Practice
The Holme, Hawes, DL8 3QR
01969 667200
www.centraldalespractice.nhs.uk

Central Dales Practice Branch Surgery
Aysgarth Surgery, DL8 3AA
01969 663222
www.centraldalespractice.co.uk

Leyburn Medical Practice
The Medical Centre, Brentwood, Leyburn, DL8 5EP
01969 622391
www.leyburnmedicalpractice.co.uk

Hambleton and Richmondshire carers’ centre

The Hambleton and Richmondshire carers’ centre supports adult and young carers from the age of five upwards. They provide free and confidential support, information, advice and opportunities to meet with other carers through structured activities, peer support groups, drop-in groups and a holiday activity programme. The team offers a personal and friendly service that helps carers to improve their lives, and the lives of those they care for.

32 High Street, Northallerton, DL7 8EE
Telephone: 01609 780872
Email: info@hrcarers.org.uk
www.hrcarers.org.uk

Hospice

St Catherines Hospice
5 Mulgrave Crescent, Whitby, YO21 3JU
Telephone: 01947 821049
www.stcatherineshospice-nyorks.org

St Teresa’s Hospice
The Woodlands, Woodland Road, Darlington, DL3 7UA
Telephone: 01325 254321
www.darlingtonhospice.org.uk

Teesside Hospice
1 Northgate, Linthorpe, Middlesbrough, TS5 5NW
Telephone: 01642 811060
www.teessidehospice.org

Hospitals

Friarage Hospital
Northallerton, DL6 1JG
01609 779911
www.southtees.nhs.uk/hospitals/friarage

Darlington Memorial Hospital
Hollyhurst Road, Darlington, DL3 6HX
01325 380100
www.cddft.nhs.uk

James Cook University Hospital
Marton Road, Middlesbrough, TS4 3BW
01642 850850
www.southtees.nhs.uk/hospitals/james-cook

Harrogate District Hospital
Lancaster Park Road, Harrogate, HG2 7SX
01423 885959
www.hdft.nhs.uk

The York Hospital
Wigginton Road, York, YO31 8HE
01904 631 313
www.yorkhospitals.nhs.uk

Scarborough Hospital
Woodlands Drive, Scarborough, YO12 6QL
01723 368111
www.yorkhospitals.nhs.uk

Whitby Community Hospital (no A&E)
Springhill, Whitby, YO21 1EE
01947 899200
www.humber.nhs.uk/services/whitby-hospital-2.htm

Mental health services

Your GP should be your first port of call for mental health problems. However, if you need to discuss your mental health out of normal surgery hours, you can call the North Yorkshire Mental Health Helpline on 0333 0000309. The helpline is a confidential and anonymous service available to anyone registered with a North Yorkshire GP. It provides a listening ear, emotional support, signposting and referral into other services for individuals and the carers of people experiencing mental distress.

Patient relations (queries, compliments and complaints)

If you have a compliment, comment or concern about health services in the Hambleton, Richmondshire and Whitby area, please contact our Patient Relations Team or visit our webpage for more information:
www.hambletonrichmondshireandwhitbyccg.nhs.uk/patient-relations
Email: hrwccg.patientrelations@nhs.net
Telephone: 01609 767600
Address: Civic Centre, Stonecross, Northallerton, North Yorkshire DL6 2UU

Pharmacies/chemists

Boots
15-16 Market Place, Richmond, DL10 4PX
01748 823322

Boots
19-20 Broadway, Colburn, Catterick Garrison, DL9 4RF
01748 832277

Boots
Unit 4, Princes Gate, Catterick Garrison, DL9 3BA
01748 830966
www.boots.com

JS Langhorne Ltd
20 King Street, Richmond, DL10 4HP
01748 823238

JS Langhorne Ltd
7 Market Place, Leyburn, DL8 5BG
01969 622160

Tesco Pharmacy
Gough Road/Richmond Road, Catterick Garrison, DL9 3EN
0345 6779137
www.tesco.com

Village Pharmacy
33 High Street, Catterick Village, DL10 7LL
01748 810750

J&E Hogg Ltd
Market Place, Hawes, DL8 3QX
01969 667213

Physio Direct

Direct access to NHS physiotherapy services for the management of musculoskeletal conditions in Hambleton and Richmondshire. To find out how to access telephone: 01609 763747

Transport links

Richmondshire Community & Voluntary Action, provide volunteer drivers for people who are unable to access public or private transport. Please contact them on 01642 710190 or by emailing carscheme@stokesleycca.org.uk to book transport.

For more information about patient transport visit www.southtees.nhs.uk/patients-visitors/patient-transport for some helpful details.

For further options and more information about transport please visit www.hambletonrichmondshireandwhitbyccg.nhs.uk/transport

Voluntary sector organisations

Richmondshire Community and Voluntary Action
www.rcva.org.uk

Whitby

Advocacy

North Yorkshire NHS Complaints Advocacy Service
Tower Court, Oakdale Road, Clifton Moor, York, YO20 4XL
Telephone: 01609 765355

www.cloverleaf-advocacy.co.uk/offices/north-yorkshire-total-advocacy

Dentists

Please check www.nhs.uk or contact the practice to find out if they are taking NHS patients.

Mr C H Bee
9 Victoria Square, Whitby, YO21 1EA
01947 820026

North Yorkshire Dental Care
Whitby Hospital, Springhill, Whitby, YO21 1DP
01947 824248

Havelock Dental Practice
2 Havelock Place, Whitby, YO21 3ER
01947 602040

Whitby Dental Care
The Ropery, St. Hilda’s Business Centre, Whitby, YO22 4ET
01947 605080
www.whitbydental.com

Station Road Dental Practice
Station Road, Robin Hoods Bay, Whitby, YO22 4RA
01947 880328

Families information service

County Hall, Northallerton, North Yorkshire, DL7 8AE
Email: fis.information@northyorks.gov.uk
Telephone: 01609 533483
Mobile: Text “info” to 07624 802425

www.northyorks.gov.uk/article/26545/Families-Information-Service

GP practices/doctors surgeries

Whitby Group Practice
Spring Vale Medical Centre, Whitby, YO21 1SD
01947 820888
www.whitbygp.com

Whitby Group Practice Branch Surgery
Station Road Robin Hood’s Bay, YO22 4RA
01947 880230
www.whitbygp.com

Sleights and Sandsend Surgery
Churchfield Surgery, Iburndale Lane, Sleights, Whitby, YO22 5DP
01947 810466
www.sleightsandsandsendmedicalpractice.nhs.uk

Sleights and Sandsend Surgery Branch Surgery
East Row Sandsend Whitby, YO21 3SU
01947 894948
www.sleightsandsandsendmedicalpractice.nhs.uk

Staithes Surgery
Seaton Crescent, Staithes, Saltburn, TS13 5AY
01947 840480
www.staithessurgery.nhs.uk

Egton Surgery
Egton, Whitby, YO21 1TX
01947 895356
www.egtonsurgery.nhs.uk

Danby Surgery
Briar Hill, Danby, Whitby, YO21 2PA
01287 660739
www.danbysurgery.nhs.uk

Hospice

St Catherines Hospice
5 Mulgrave Crescent, Whitby, YO21 3JU
Telephone: 01947 821049
www.stcatherineshospice-nyorks.org

St Teresa’s Hospice
The Woodlands, Woodland Road, Darlington, DL3 7UA
Telephone: 01325 254321
www.darlingtonhospice.org.uk

Teesside Hospice
1 Northgate, Linthorpe, Middlesbrough, TS5 5NW
Telephone: 01642 811060
www.teessidehospice.org

Hospitals

Friarage Hospital
Northallerton, DL6 1JG
01609 779911
www.southtees.nhs.uk/hospitals/friarage

Darlington Memorial Hospital
Hollyhurst Road, Darlington, DL3 6HX
01325 380100
www.cddft.nhs.uk

James Cook University Hospital
Marton Road, Middlesbrough, TS4 3BW
01642 850850
www.southtees.nhs.uk/hospitals/james-cook

Harrogate District Hospital
Lancaster Park Road, Harrogate, HG2 7SX
01423 885959
www.hdft.nhs.uk

The York Hospital
Wigginton Road, York, YO31 8HE
01904 631 313
www.yorkhospitals.nhs.uk

Scarborough Hospital
Woodlands Drive, Scarborough, YO12 6QL
01723 368111
www.yorkhospitals.nhs.uk

Whitby Community Hospital (no A&E)
Springhill, Whitby, YO21 1EE
01947 604851
www.humber.nhs.uk/services/whitby-hospital-2.htm

Mental health services

Your GP should be your first port of call for mental health problems. However, if you need to discuss your mental health out of normal surgery hours, you can call the North Yorkshire Mental Health Helpline on 0333 0000309. The helpline is a confidential and anonymous service available to anyone registered with a North Yorkshire GP. It provides a listening ear, emotional support, signposting and referral into other services for individuals and the carers of people experiencing mental distress.

Patient relations (queries, compliments and complaints)

If you have a compliment, comment or concern about health services in the Hambleton, Richmondshire and Whitby area, please contact our Patient Relations Team or visit our webpage for more information:
www.hambletonrichmondshireandwhitbyccg.nhs.uk/patient-relations
Email: hrwccg.patientrelations@nhs.net
Telephone: 01609 767600
Address: Civic Centre, Stonecross, Northallerton, North Yorkshire DL6 2UU

Pharmacies/chemists

Boots
64 Baxtergate, Whitby, YO21 1BL
01947 602219
www.boots.com

Boots
14 Skinner Street, Whitby, YO21 3AJ
01947 602084
www.boots.com

Spring Vale Pharmacy
Spring Vale Medical Centre, Rievaulx Road, Whitby, YO21 1SD
01947 600995

Day Lewis PLC
4 The Parade, White Point Road, Whitby, YO21 3JP
01947 602184
www.daylewis.co.uk

Scarborough and Ryedale Carers’ Resource

Scarborough and Ryedale carers’ resource is made up of a team of experienced, professional and friendly staff providing practical and emotional support to all carers in the Scarborough, Whitby and Ryedale areas. Their purpose is to make sure that carers are recognised, empowered and supported.

96 High Street, Snainton, Scarborough, YO13 9AJ
Telephone: 01723 850155
Email: staff@carersresource.net
www.carersresource.net

Transport links

Voluntary car scheme, please call 01947 602982 to book a journey or visit www.gnctwhitby.org/volunteer_car.html

For more information about patient transport visit www.southtees.nhs.uk/patients-visitors/patient-transport for some helpful details.

For further options and more information about transport please visit www.hambletonrichmondshireandwhitbyccg.nhs.uk/transport

Voluntary sector organisations

Coast & Vale Community Action
Telephone: 01723 362205
www.cavca.org.uk

Your seasonal health guide

This guide takes you on a journey through the seasons with information and helpful reminders to keep your health tip top!

Spring is springing, the sheep are lambing and the hedgerows are greening up; it’s time to make a couple of health commitments.

Stop smoking

If your New Year’s resolution to quit smoking only lasted until 2nd January, March’s No Smoking Day is a great time to try again. Giving up cigarettes is one of the hardest things you may ever have to do, but the right support can make all the difference. Ask at your GP practice or pharmacy for details of your local stop smoking group. Your GP will be able to advise on nicotine replacement options too.

Look forward to your holidays

With Spring bank holiday looming and summer holidays in view, if you’re going abroad then now is the perfect time to check which vaccinations you need: find out on www.nhs.uk.

Travelling in Europe? Check your European Health Insurance Card (EHIC) is still valid, as it entitles you to reduced cost or free healthcare in EU member countries. If it has run out, or you’ve never had one, it’s free, and you can apply for it at www.nhs.uk.

Get active

With the weather warming up and days getting longer, now’s the time to get active. Just getting out and about in our beautiful countryside or for a walk on the beach can give you countless benefits. Reduced stress, better sleep, feeling fitter – what’s not to like? So make the most of the spring weather – especially with our changeable climate – and go for regular walks, visit your local leisure centre or release your inner Wiggo by getting on your bike.

Heatwave

It’s rare for our weather to get really hot, which is why it can be more dangerous if a heatwave does strike, simply because we’re not used to it. The key risks in hot weather are dehydration, overheating, heat exhaustion and heatstroke, which is a potential killer. The very young, the elderly and the seriously ill are particularly at risk, and hot weather can make heart and breathing problems worse.

Keep cool by wearing loose clothing, having cool baths or showers, and staying in the coolest room in the house. Drink plenty of cold fluids, but avoid alcohol. Check on any vulnerable friends or neighbours, and seek medical help if symptoms such as breathlessness, chest pain, confusion, weakness, dizziness or cramps get worse or don’t go away.

Fun in the sun!

It’s the holiday season, and we all know the drill when it comes to sun protection, yet many of us will still get caught out, both abroad and here at home. Sunburn can be unpleasant and very sore and can increase your chances of developing serious health problems, such as skin cancer, later in life. Use at least SPF15 suncream, avoid the sun during the hottest part of the day (11am–3pm) and cover up!

Protect your eyes! Remember it’s not just your skin that the sun can damage. A day at the beach without proper eye protection can cause a temporary but painful burn to the surface of the eye, similar to sunburn. Avoid looking directly at the sun, as this can cause permanent eye damage. Wear clothes and sunglasses that provide sun protection, such as:

– a wide-brimmed hat that shades the face, neck and ears
– a long-sleeved top
– trousers or long skirts in close-weave fabrics that do not allow sunlight through
– sunglasses with wraparound lenses or wide arms with the CE Mark and European Standard EN 1836:2005

Hayfever

Summer is no joke for hay fever sufferers. Before you stock up on antihistamines, have a chat with your pharmacist – they will be able to advise you on the right combination of products and self-care to combat your hayfever. If your symptoms are so bad that they are interfering with our daily life despite taking antihistamines, see your GP.

Eat your fill

Autumn is a great time of year to eat healthily. Fruit and vegetables are in abundance and it’s easy to whip up a quick soup, some roasted veg or a fruit crumble – you’ll soon be having your five portions of fruit and vegetables a day without realising it. September can often bring lovely weather, so get outside and go blackberrying. If you pick enough you can freeze them to keep you in blackberry and apple pie all winter!

Fight flu

It’s flu jab time! If you’re over 65, or pregnant, or have a long term condition or weakened immune system, your GP practice will invite you to come for a flu vaccination. An annual flu vaccine nasal spray is also now offered to healthy children aged two, three and four years old, and to children in school years one and two. Please have the vaccination: although most people feel rotten for about a week and then get over it, flu can have serious side effects for people at risk. If you’re a carer for someone with a long term condition, or an elderly relative, it’s important you are vaccinated too. Anyone can have a flu jab; if you’re not in one of the groups mentioned above you can still pay for a vaccination at your GP practice or in your pharmacy.

Keeping warm

Keeping well during the winter months is underpinned by keeping warm. Now is the time, before the cold weather sets in, to look into local affordable warmth initiatives and to check if you’re eligible for cold weather payments. Check North Yorkshire County Council’s website www.northyorks.gov.uk for advice, and the Affordable Warmth scheme website for details of free boilers and free cavity wall insulation. The Yorkshire Energy Partnership can also give you advice on energy efficiency.

Christmas is coming…

…and with it several bank holidays. Make sure your stock up on your repeat prescriptions in plenty of time. It’s also worth making sure you have in some basic medicines such as painkillers and indigestion treatments – see www.nhs.uk for advice on a well-stocked medicine cabinet.

Help stop the spread

‘Winter vomiting’, ‘d and v’, ‘the lurgi’ – whatever you call it, one thing’s for sure… you’d rather not catch it! As winter comes and friends and colleagues start to look a bit green around the gills, it’s a fairly safe bet that viral gastroenteritis is the culprit. This describes diarrhoea and vomiting illnesses caused by a number of highly infectious viruses. Although the symptoms tend to last for only a few days, it’s very unpleasant. Large outbreaks can affect hospitals, schools and nursing homes, so if you have had a bug, it is very important that you don’t go back to school or visit people in hospitals/care homes until you’ve been symptom-free for 48 hours.

And the simplest way to prevent the spread of these unpleasant viruses? Wash your hands! Wards and care homes now have anti-bacterial gel at their entrances, so make sure you use it as you arrive and leave.

New Year’s resolutions

So, the first of January has come around again, and it’s time to combat the excesses of the festive season. Don’t put pressure on yourself by making a long list of resolutions you won’t keep. Focus on one only: stop smoking, get a bit more active, eat more healthily or give up the alcohol for Dry January. Whatever you choose, there’s plenty of advice on www.nhs.uk and support groups across our district. And before you know it, Spring will be here again!

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